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A recipe : blending the DevOps Infinite Loop and the new ITIL diamond tiles

Catherine Bordinat

For organizations undergoing digital transformation, adopting multiple frameworks like DevOps and ITIL often leads to a "too many cooks in the kitchen" issue, blurring the benefits of both. A successful digital transformation requires knowing exactly how much of each ingredient to use, and when to mix them.

This talk explores how the new ITIL version 5 Digital Product Service Management lifecycle and the infinite DevOps loop complement each other. Moving past traditional framework rivalry, we will analyze where these methodologies collide and where they create powerful synergies.

Drawing from personal enterprise experience, attendees will leave with practical, situational "recipes"—step-by-step blueprints demonstrating how to combine DevOps and ITIL version 5 to accelerate delivery velocity without sacrificing organizational stability.

SPEAKERS
Catherine Bordinat
Catherine Bordinat

Having worked across the entire IT lifecycle—from support and engineering to architecture- Catherine brings a 360-degree perspective to digital transformation.
An expert in Service Delivery and Transition Management…

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