Ludovic Toison
3 years ago, we expanded our engineering organization by incorporating two teams located on a different continent. Suddenly, we had to adopt a new working style: juggling multiple time zones, managing cultural differences, dealing with increasing ambiguities while maintaining delivery pace.
During this session, we will explore the difficulties we encountered in this scale-up phase. We will share how Team Topologies guided our team restructuring for optimal cognitive load and faster flow. We'll share our painful mistakes and how we leveraged insights from The Culture Map to bridge cultural communication gaps and foster trust across continents. Finally, we will show how integrating Non-Violent Communication (NVC) principles enabled us to turn conflict and ambiguity into productive conversations.
By the end of this presentation, you’ll have a clear understanding of the structural, cultural, and communication practices that help a technical organization scale successfully across continents.
